Return Policy

Return Policy:

• All returns must be sent back within 14 days.
• Any returns sent back after the 14 day period must be an exchange only (within a reasonable period of time).
• All returns must be in salable condition and include its original plastic packaging with tags attached.
• Invoice # and Billing Name must appear on the Return/Exchange form.
• We are sorry but when exchanging items, credit can only be used per invoice amount, not combined with multiple returns.

How To Return:

• All merchandise must be returned to:

  PUALANI HAWAII attn: Returns
  484 ILIWAI DR. WAHIAWA, HI 96786

• Fill out the Return/Exchange form (LINK) and a copy of your invoice enclosed in your package.

          Return questions: [email protected]
          Customer Service (808) 200-5208

          Monday-Friday, 10:00AM to 4:00PM Hawaii Standard Time